Your number should be active on Boost Mobile within 4 to 24 hours after activating. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. FYI, Boost offered to provide me temporary credit if I went an purchased a $2 SIM...I decided to do that Friday night, so that I wouldn't be without service for another weekend, and because I wasn't confident that it would actually be activated today. Contact Boost Mobile customer service by calling 1-888-BOOST-4U. Boost Mobile: How It Works. This is just a very simple video on the easiest way to swap or activate any Boost Mobile phone. In some cases it may take up to 4 hours. I bought a Moto One Action unlocked from best buy. No working from home for Boost employees? I checked your account and there are no messages in your YouMail inbox. © 2020 DISH Wireless L.L.C. But my SIM card doesn't work in my phone. When activating your SIM, simply select the “Bring my phone number” tab. Been waiting over an hour now...still nothing. The My Boost Mobile app is available on Android and iPhone.. Our old app – Boost Mobile – is for customers who joined Boost before 2 February 2021 and are still on one of our plans (e.g. i put the right IMEI and when i went to put the ICCID it said it had trouble processing the ICCID and i just got the sim card that day so it was a Expanded Sim Card thing, i tried liken 4 times and it just wouldnt work for some reason. (will activate once I get the money to pay for the plan) Thanks. I'm lucky that I can work whilst waiting for them to answer...but what about other people that can't? FYI, I got through to them on the phone, was on hold for about half an hour. Please keep your old SIM in your phone until you’ve completed the activation form. Locate the IMEI, ESN, or MEID number on the inside of your device. Next charge your phone. I have been waiting for two days. If you use the $10 or $30 recharge or if you would like to call a country not included as part of your plan, you will need a $10 Bolt-On. You may activate a previously used Boost Mobile CDMA Series phone but you will need to pay a $10 one-time reactivation fee in order to activate services. The IMEI, ESN and MEID numbers are also located on your phone's packaging. They also told me that they indeed escalated my issue, that is due to some error in the backend. This is just a very simple video on the easiest way to swap or activate any Boost Mobile phone. Plus, download airG or PlayPhone for more entertainment. This is probably the WORST experience ive had with a carrier, now im stuck with no phone and i have to look for another phone because i have to return this one, Thanks ALOT boost for the 6 hour long headache and the perfectly working phone. Me too, have been waiting for over a week to get the number ported. Download Boost Mobile’s free app from the App Store or Google Play store. File size must be 5 MB or less. Find your phone’s IMEI or MEID (DEC) number by opening up the phone dial pad and pressing *#06# If this does not work, then you can look under the battery (phones with removable batteries only) or in the phone’s settings menu. Next charge your phone. You do not need to contact your previous provider. Regular activation takes about 10 minutes. I'm also shocked because it only takes one or two hours for other mobile services companies. Oh no! It seems that there are a lot of companies have scaled back to skeleton staff, that don't appear to know how to run the systems properly: porting should be straight forward!! Click to expand... Hello sir ! Forget about using a phone until then. If I hadn't paid upfront for this SIM, I would walk away...I don't know, I guess I'll have to ring the Ombudsman to make a complaint? Please keep your old SIM in your phone until you’ve completed the activation form. If the phone was previously activated, you will need to dial ##72786# to activate the phone. For individual owners who can provide the Boost Mobile telephone number or account number last associated with the device, Boost Mobile may be able to unlock the device and/or provide the applicable MSL Code, provided the device is eligible under the applicable policy. Submit a Coupon. So I contacted your customer service by phone on Friday and they told me to try the SIM card in another phone. You can only use select previously-used Sprint CDMA phones on a Boost account as part of our Activate a Sprint phone on Boost Mobile today program . Since the upgrade, Call Forwarding has NOT been working. I take NO credit for what is in this guide, only for posting it here. If it's taking longer that normal to activate, maybe Boost needs to update their help documentation? In order to swap my device, it requires that I need to change to a new plan (going from a non-smart phone Pay-Lo plan to an Unlimited plan with data). Find your phone’s IMEI or MEID (DEC) number by opening up the phone dial pad and pressing *#06# If this does not work, then you can look under the battery (phones with removable batteries only) or in the phone’s settings menu. AFTER the upgrade...not working! They gave me 7 days of credit. If customers are dissatisfied with their cell phone or accessory purchase, the items may be sent back to the Boost Mobile within 14 days of the purchase. Find your phone’s IMEI or MEID (DEC) number by opening up the phone dial pad and pressing *#06# If this does not work, then you can look under the battery (phones with removable batteries only) or in the phone’s settings menu. If you’re on Boost UNLTD Plus (joined Boost between 12 July 2016 – 31 October 2017 and have not been updated to Boost Mobile Prepaid), the $40UNLTD+ and $50UNLTD+ recharges include unlimited international calls and text to 10 selected countries. If you don’t receive an email or SMS, you can check if your service is active by inserting your SIM, switching your device on and checking whether signal bars appear. I checked with my current provider, and they said they hadn't received any port request for my service. Transferring your number to Boost Mobile service is easy. Would they have noticed? @Persaudamanda928 Boost Mobile does not support Call Forwarding, which is a required feature to get YouMail to work. Click the stars to rate your cash back experience at Boost Mobile. The site just freezes and doesn't complete the step. We purchased Boost as they were recommended and now cannot get id verification to port phone number. You can only use select previously-used Sprint CDMA phones on a Boost account as part of our Activate a Sprint phone on Boost Mobile today program. Simply head to activate and click ‘bring my phone number.’ You do not need to contact your previous provider. Its still waiting, a week gone and waiting,shocking. Please Note: Phones that are on the Virgin Mobile network require using ##847446# (##VIRGIN#) for a Reset. I ran Telstra, as Boost told me to ring them to find out, and they haven't received a port request (they were just as patronising, telling me to wait another 24 to 48 hours, again). I've been waiting all day, and I have now come to the forum, as I'm waiting on hold to try to get through to Support...and seen all these messages with people waiting days for Activation! With Boost Mobile plans, you pay for nearly everything up front and get exactly what you pay for. If it’s not working, try switching your device off and on again. Lost/stolen phones not accepted. I checked your account and there are no messages in your YouMail inbox. Well, they finally got my original port activated just now. So she spoke to them, and the mobile porting resolutions team have actually taken on the escalation, and are currently investigating and hoping to resolve in the next 24 hours...so I just have to keep my fingers crossed a little longer. Has anyone actually been ported successfully lately, or are you still all waiting? i called support and said everything was good just that they were out of stock, so i went to the boost store again and it didnt work but the employ gave the sim card and i just had to activate it. It will NOT update. An SCRTN is sometimes referred to as a “network reset” by industry professionals. I'm also shocked because it only takes one or two hours for other mobile services companies. Definitely wanna look into that for you. So I am not sure if this works on the Sprint version, but I can confirm this works directly on Boost Mobile on ICS. I called Boost Mobile to activate the sim card but when he asked me for the phone number and pin i gave him the right phone number and the right pin number but for some reason the pin number didnt work and he couldnt help, i went to boostmobile.com and i tried activating it but i got the same issue the pin number was incorrect even though that same day i used the same pin and it worked. This is my first guide, so I do not know how to make it fancy or what not. But it is also now taking 24-48 hours, not the 24hour timeframe they told me yesterday, to resolve issues from the escalation team. On your phone: Remove the battery from your device. Porting your number across to Boost Mobile is easy. Phones must be compatible and unlocked domestically by your current carrier before switching. Make sure the Signal Box is at least 60cm away from the router and check it's not too close to other electrical equipment Changing broadband or router If you change your home broadband supplier or router, then the Signal Box will stop working and the green light will flash quickly. For an Apple phone, dial ##update# to activate the phone. Boost Mobile Return Policy. By purchasing, installing or activating a card, you agree to abide by Boost Mobile’s terms & conditions. I called Boost Mobile to activate the sim card but when he asked me for the phone number and pin i gave him the right phone number and the right pin number but for some reason the pin number didnt work and he couldnt help, i went to boostmobile.com and i tried activating it but i got the same issue the pin number was incorrect even though that same day i used the same pin and it worked. Ordered a new phone, attempting to activate it. Add accessories to protect Samsung and LG phones. Yep I'm in the same boat here. In fact, your calls are not being forwarded to YouMail at all. Thank you for your patience while we work to improve it. Boost told me they escalated it yesterday, and that someone would resolve within 24 hours and would call me...obviously, that didn't happen, and so I'm on hold once again...loving it, NOT! This is the fourth business day that I've now called them up to find out what's going on. Phones must be compatible and unlocked domestically by your current carrier before switching. First, install the SIM card in your new phone. Save. 0. Submit A Coupon for Boost Mobile here. I just ported my mobile from Aldi Mobile to Boost. Boost Mobile Outage Is Boost Mobile having an outage right now? Samsung does offer free return, but I want to save some troubles because I will need to trade-in my current S10e if I make the purchase. Our new app – My Boost Mobile – is for customers who joined Boost from 2 February 2021 or who have been updated to our latest Boost Mobile Prepaid plan. When you invite your friends to try Boost Mobile through email or social media platforms, you will earn $25 toward your Boost Mobile accounts. First, install the SIM card in your new phone. Please send us a private message so we may review the account. I am going to make this guide as easy as possible. Make sure you’ve used your phone for at least 12 months with Boost Mobile. They sent me over to Samsung. I wonder what would have happened, if I hadn't kept pestering them to resolve this? with Boost Mobile service. Boost Mobile uses T-Mobile's network to provide wireless service to its consumers in the USA. Boost, Sprint and Verizon phones use some cellular network technologies that can be incompatible with Metro by T-Mobile’s network. WOAH, THAT'S NOT SUPPOSED TO HAPPEN. it is definitely the Boost mobile SIM that is not giving an Internet service. Your phone will tell you when it is active on our network. Call customer care at 1-888-863-8768 or visit a local store to activate your Metro SIM Card today. I upgraded my Boost Mobile plan about 10 days ago. In fact, your calls are not being forwarded to YouMail at all. Using iPhone X, did all the test, swapping of SIM. Lost/stolen phones not accepted. Good luck! If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. Network experience may vary & other services/features, including MMS & some pre-installed applications, may not function or be avail. Just out of curiousity, is it possible to skip boost activation for this phone and use it primarily as a Wi-Fi device? Sharing is caring. Is there something going wrong with Boost since Covid, I didn't have any problems the last time I was with them? Once you have completed the swap phones flow, you will need to activate your new device by powering on the device and allowing it to activate automatically on our network. Looks like COVID delays means we'll take your money now and activate your sim in a few days and trasfer number in another 14 days if you're lucky. Last Updated 31 seconds ago: Boost Mobile is a wireless telecommunications brand in the United States operated by Boost Worldwide Inc, a T-Mobile USA subsidiary. It worked fine even the day before my plan upgraded. All I can recommend, is to keep on them, and get them to escalate it. i tried another phone number linked to the account and the pin number worked, i got into the account through the other  phone number and i tried to activate my sim card. The 2nd time it says complete, but then the firmware update failed. I called Boost Mobile to activate the sim card but when he asked me for the phone number and pin i gave him the right phone number and the right pin number but for some reason the pin number didnt work and he couldnt help, i went to boostmobile.com and i tried activating it but i got the same issue the pin number was incorrect even though that same day i used the same pin and it worked. Shop the best smartphones and cell phone plans at Spectrum Mobile - the nation's largest 4G LTE network. she had gotten the device just over a month ago and the primary account holder on his family plan, just cancelled the service after a week when her job was done. As you’ll be sent an SMS to verify you have access to the phone number that is being transferred. My calls are working. I was about to pre-order the newly announced Samsung S20 FE, but I am not sure if it can be activated on Boost. How to Unlock Your Boost Mobile Phone. You can only use select previously-used Sprint CDMA phones on a Boost account as part of our Activate a Sprint phone on Boost Mobile today program. Cash Back Rating. Boost told me they escalated it yesterday, and that someone would resolve within 24 hours and would call me...obviously, that didn't happen, and so I'm on hold once again...loving it, NOT! ##SCRTN# (##72786# on the phone dialpad) is the code that should be dialed to initiate the process of resetting mobile device network settings. airG is a social app that allows you to create a profile and chat with people from around the world. Need help activating? First, they couldn't find my activation order, but then they said they found it after talking to a technical colleague, and that it was still "provisioning" and that it would take 2 business days to get to "complete"...so to wait until Monday. Network experience may vary & other services/features, including MMS & some pre-installed applications, may not function or be avail. Your Nickname* Email* Your Location (optional) ADD A PHOTO. It's actually pathetic. website(activation) not working? You may activate a previously used Boost Mobile CDMA Series phone but you will need to pay a $10 one-time reactivation fee in order to activate services. USA trying to activate my fiance's device on my account and going to a family plan through the website, and it won't go beyond the next button on entering IMEI number page. with Boost Mobile service. Luckily, I'm working from home, but every time I go out, I have no access to mobile or data...it's just pathetic to say 4 to 24 hours, and it take days with no realistic ETA given! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ! I tried calling a few times and gave up after 10, 15, 8 or more minutes as we can't afford to be waiting forever while at work. All rights reserved. Very bad experience so far. We’ll sort that out with them. Image must be at least 100 pixels tall. If you're having issues, just try to get through to someone and get them to escalate it, it shouldn't be taking more than a couple of days to activate. Here is to do: - Turn on Airplane Mode - Turn on & establish a Wifi-connection. Follow their instructions to unlock your phone. In order to activate your phone, you will need both a Boost Mobile SIM card and the phone’s IMEI number. Oh no, when I ported to Boost last time, I'm pretty sure it only took about 20 minutes. In order to activate your phone, you will need both a Boost Mobile SIM card and the phone’s IMEI number. It seems that there are a lot of companies have scaled back to skeleton staff, that don't appear to know how to run the systems properly: porting should be straight forward!!! Time is running out on the return time for the phone so im probably gonna have to return the phone because boost is so bugged. I seen guides, but they are either out of order, or just do not make sense. All your friends have to do is activate an account with Boost Mobile, pay for an eligible month of service, and register their phone number for you both to receive your Boost Mobile referral credit. Check out common troubleshooting topics - or see our device support section for further details. .css-kic09h{color:#f0f0f3 !important;background-color:!important;}.css-kic09h:hover{color:#40a3f5 !important;background-color:!important;}.css-kic09h:focus{color:#40a3f5 !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Ask a Question. Alternatively, try accessing the internet from your device. secret activation code that only few know of all iphones from boost mobile. When you purchase a prepaid phone from Boost Mobile, the first order of business is to activate your new phone. Image must be at least 100 pixels wide. Galaxy A10e (Boost Mobile) Edit. You may activate a previously used Boost Mobile CDMA Series phone but you will need to pay a $10 one-time reactivation fee in order to activate services. Purchased a boost sim from Woolworth and upon trying it at different mobile, it didn’t work and wasn’t detected. We're working on it, please try again later. I am on the $150 yearly plan. I talked with Boost, they had me do the ##77286# thing, didn't work. Please contact Boost Mobile and ask them how to get back to your normal voicemail since they are controlling your calls, not us.

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