Organizational Processes are things that influence safety daily such as doctrine, regulations, SOP’s, procedures, training and education, as well as materials and equipment. Army Combined Arms Center (CAC)) for research, assessment, doctrine, training, and evaluation in all areas pertaining to the Army Profession, the Army Ethic, and character development. Defense Business Council and Investment Management, End-to-End Business Process Integration Framework, Enterprise Digital Learning Modernization, Annual Performance Plan and Performance Report, National Defense Business Operations Plan, FY 2020 Third Quarter Performance Results Summary, FY 2019 Third Quarter Performance Results Summary, FY 2012 Organizational Assessment Guidance, FY 2010 Organizational Assessment Results, FY 2009 Organizational Assessment Results, FY 2008 Organizational Assessment Results. ORGANIZATIONAL ASSESSMENT. Part of the planning process is to predict the outcome from our actions taken. The DCMO is responsible for completing and transmitting an Annual Organizational Assessment. CATS Supporting ESC:63602K000 - HHC, EXPEDITIONARY SUSTAINMENT COMMAND63602K0FF - EXPEDITIONARY SUSTAINMENT COMMAND63702K100 - Headquarters and Headquarters Company (ESC)63702K1FF - Sustainment Command (Expeditionary)63702R1FF - Sustainment Command (Expeditionary)CATS are the Army's overarching strategy for focusing on near term unit training or on identifying future unit training strategies and requirements. These effects encompass the full range of possible outcomes (or consequences of actions) across the full spectrum of conflict and occur at all levels of war.1, Within the operational environment, we are trying to determine causation to develop actions to reach a desired outcome (endstate). During this process, we must be careful to distinguish between correlation and causation. Actions will result in effects, both positive and negative. Each of the conditions may be measured by one or more MoEs, while each MoE may be informed by one or more indicators (Figure 2). 22Department of the Army, ADRP 3-07, Stability, Washington, DC: Army Publishing Directorate, August 2012. Status: The FY19 Army Strategy's Objective-Leadership, LOE 1-Build Readiness, includes Leaders of Character and is now the overarching vehicle for implementation and assessment of the Army's Framework for Character Development. For the past twenty-plus years, one of the authors of this article, Prof. Clinton Longenecker, has been … 8DoD, JP 5-0, Joint Operation Planning, Washington, DC: Joint Chiefs of Staff, Aug. 11, 2011. We can only determine causation by developing a hypothesis, which will attempt to find the correct way of linking our actions to the desired effects.3 Put simply, if we do “X,” we expect to get “Y” result. This is an official U.S. Army Website sponsored by U.S. Army Maneuver Center of Excellence (MCoE). by providing an assessment tool for current doctrine focused on operations in a NHE. Everything Soldiers do, to include the way they perform, the ideals they hold as important, and the means for achieving those goals is influenced by a leader at some level4. Assessment – (Department of Defense (DoD)) 1. We need to know not only what to assess, but also how to actually assess it.14 This is no small undertaking, and deciding what to measure can determine whether there is actual progress toward the endstate. Figure 1-1 depicts the general activities of Army design methodology. Summary. Several manuals relevant to conducting these types of operations – including FM 3-24, FM 3-24.2, Army Technical Publication (ATP) 3-57.20 and ADRP 3-07 – have their own guidelines for what should characterize an MoE. In these cases, proxy indicators may be necessary. Evaluating progress toward the desired endstate during stability operations can be a challenging and complicated undertaking. For leaders seeking to measure the effectiveness of stability operations at the tactical level, this adds confusion to an already complicated and difficult task. Organizational-level Report (SSG-1SG/MSG) –Page 2 Focuses on organizational systems and processes; aligns with Army Leadership Doctrine Rater –bullet format Assessment based on 4-box scale −“FAR EXCEEDED STANDARD” −“EXCEEDED STANDARD” −“MET STANDARD” −“DID NOT MEET STANDARD” Unconstrained Rater Tendency As part of this continuous assessment, commanders and their staffs use MoEs to evaluate progress toward attaining the desired conditions and to aid them in determining why the current degree of progress exists. Status: The APLDF battle rhythm is changing. As such, large-scale operations down to the smallest battle will result in some effect, likely indirect, that either works for or against the desired endstate. 1.1 Problem Definition . The CATS is a flexible system that supports … 18Data for Figure 3 taken from JP 3-07, ATTP 5-0.1, ADRP 3-07, FM 3-24, ATP 3-57.20. In 2003 the Chief of Staff, Army, General Eric K. Shinseki, directed the U.S. Army Training and Doctrine Command to study the underrepresentation of women and racial minorities within the service’s senior officer ranks. At their most basic level, MoEs should be developed to measure those items of information within the operational environment that give signs of progress toward creating the conditions described in the commander’s endstate. MoEs and their supporting indicators play a critical role in this process, making clear, useful and straightforward doctrinal guidance on the subject extremely important. While Measures of effectiveness (MoEs), while commonly defined across Army doctrinal publications, are explained in different and sometimes confusing ways throughout several manuals. It further requires that continuous assessments be conducted to determine progress toward achieving this goal. However, these joint publications contain considerable top-level discussion of assessment and lack the level of detail needed by staffs tasked to conduct assessment. We promised to evaluate the university’s organization’s ability to execute the university’s mission, as well as provide concrete recommendations for improving the university’s mission strategy, structure and roles. For example, we can hypothesize that if patrols increase (input), then the local populace will be more secure (output). Investing more time and energy in making doctrine’s approach to the subject more coherent could potentially pay enormous long-term dividends. However, effects at the tactical level should also be assessed to fully integrate tactical-level actions with the broader operational picture. 2. Doctrinal definitions from Army Doctrinal Reference Publication (ADRP) 1-02, Terms and Military Symbols: 1. detailed planning. 2Ruby, Tomislav Z., “Effects-Based Operations: More Important Than Ever,” Parameters, Autumn 2008. Combatant This article outlines a way to determine medevac planning roles and responsibilities based on doctrine. In 1988, the Army published FM 25-100, Training the Force. Assessment is a key component of joint operation planning as described in keystone documents in the joint publication series, and outlines the basic process for conducting assessment. ADRP 5-0 recommends that a mix of quantitative and qualitative indicators are used to evaluate MoEs to mitigate the risk of misinterpretation and overcome the limits of raw data in understanding complex situations.19 This is echoed in FM 3-24, which affirms this is necessary to effectively assess the social variables that are critical to mission success in stability operations.20 ATTP 5-0.1 provides some useful guidance on the subject by requiring that staffs develop indicators that are “measurable, collectable and relevant.”21 ADRP 3-07 adds a few worthwhile elements to this description by providing the following guidance for selecting and using indicators in stability operations: This guidance is valuable, if a little scattered, forcing leaders to comb through multiple doctrinal sources to effectively use it. The Army will continue to validate the MDO concept, and First, we used our organizational assessment tools to … Internal evaluations … U.S. Army doctrine specifically dedicated to preparing for and executing operations in a NHE is limited. The tactical level of war does not exist in a vacuum, and tactical operations create effects that have to be understood at the tactical level to help higher-level commanders better understand conditions in their AOs. A continuous process that measures the overall effectiveness of employing joint force capabilities during military operations. Applicability. Only listing these four characteristics gives the impression they are the sole considerations that should be taken into account, and using differing terminology among doctrinal references can foster more confusion. Figure 1. Doctrinal definitions from Army Doctrinal Reference Publication (ADRP) 1-02, Terms and Military Symbols: It is imperative to understand that regardless of what planning process or paradigm is used, our actions create effects, and there has to be an attempt to measure our effects by doing more than just measuring performance. The DCMO is responsible for completing and transmitting an Annual Organizational Assessment. Developing a Tool Kit for the Assessment of Army Leadership Processes and Outcomes: Verson 1.0 Stephen J. Zaccaro, Richard J. Klimoski, Lisa A. Boyce, Celia Chandler, and Deanna Banks George Mason University Paul A. Gade U.S. Army Research Institute 19991004 210 Organization and Personnel Resources Research Unit Paul A. Gade, Chief September 1999 Senior leaders must identify their knowledge requirements, and ensure the organization establishes the means to acquire that knowledge (i.e., an organizational KM program). As with any hypothesis, there has to be a method for determining if we were correct. This article will outline how MoEs are currently understood and used in Army doctrine, and will give recommendations on how doctrine can be adjusted to give more useful guidance on the use of MoEs to Army leaders, particularly those conducting stability operations in the contemporary operating environment (COE). MoEs are used to assess objectives and effects at the strategic and operational level, yet are only used to assess tactical objectives. Determination of the progress toward accomplishing a task, creating a condition or achi… The Army will continuously update its doctrine, organizational designs, and training to conduct operations as a multi-domain force. For example, both FM 3-24 and FM 3-24.2 list the same four characteristics MoEs should have.17 However, many of these concepts are already addressed in the guidance listed in other manuals, albeit with different or less concise terminology (Figure 3). When choosing any organizational assessment tool, consider the resources it will take to conduct the assessment and to analyze the data. Proxy indicators are indicators that measure second-order effects related to the activity that forces need to measure.”, “Effective forces consider responsiveness for selecting measurement tools in stability. Definition – a clear description of what the indicator is measuring; Unit of measure – may be quantifiable or qualitative; Benchmark – a value that would define the desired state in terms of the particular aspect of the operational environment being measured; Formula – an expression of how changes in the value of the indicator affect the MoE (i.e., is more or less better? While each level of war and command have endstates, their endstates are in reality objectives to meet the strategic endstate, as shown with the national and theater level guidance in Figure 1. External evaluations provide an unbiased evaluation of the unit based on doctrine, regulations, and higher-level guidance. Due to the The basis for the Department's Annual Organizational Assessment is its annual performance results, pursuant to DoD's Annual Performance Plan and other DoD-wide and DoD Component-specific performance results. However, during stability operations, using MoEs properly can be extremely challenging for leaders at the tactical level. Correlation means that two events tend to occur together with some frequency, but this does not necessarily imply causation. The SOCoE command comprises … 1The Air and Space Power Course, “Effects-Based Operations,” U.S. Air Force. See Field Manual (FM) 3-07, Stability Operations. A useful way for tactical leaders to think about indicators may be to define them along the same lines proposed by doctrine for defining evaluation criteria.23 Indicators could be broken down into five elements: While this paradigm may not be appropriate in every situation, this may help clarify the process for some leaders and make it easier to explain the logic of their assessment plan to commanders and their Soldiers. Some form of MoP can typically measure both the input and output, but neither of these can determine if there has been a decrease in violence. This makes the endstate that much more important. JP 3-0 states, “The operational environment is a composite of the conditions, circumstances and influences that affect the employment of capabilities and bear on the decisions of the commander.”12 Also, the operational environment is influenced by military actions that cause effects. 17Department of the Army, FM 3-24.2, Tactics in Counterinsurgency, Washington, DC: Army Publishing Directorate, April 2009; Department of the Army, FM 3-24, Counterinsurgency, Washington, DC: Army Publishing Directorate, December 2006. List of Organizational Assessments Available Online The tools listed on this form cover a wide range in both their level of complexity and the amount of time required to complete them. Global Assessment Tool The GAT is an option for Soldiers who are uncom-fortable with communicating stressors with unit leaders. task-based and education-based lessons. Assessment levels and measures (from JP 5-0, Page D-7, Figure D-1). Likewise, a “good” commander’s intent is based on effects.13 The outcomes of tactical actions must be tied to strategy via the operational level of war, and this can be facilitated by including MoEs in tactical-level planning and analysis. The OER is an assessment tool -- the Support Form is a counseling tool ... leadership principles established in Army doctrine publication (ADP) 6 -22. OIPs based on guidance from higher headquarters and within the context of the Army's ... commanders to develop an "Organizational Assessment Program." Figure 3. Selecting and writing appropriate indicators to inform the evaluation of MoEs is another task that is simple in theory but difficult in practice, especially in complex operational environments. They must be understood to successfully achieve desired goals.7 JP 3-0 states, “An objective is the clearly defined, decisive and attainable goal toward which every operation is directed, or the specific target of the action taken. An organizational assessment tool provides funders and nonprofits with a framework to prompt organized thinking about an organization’s trajectory, first by individuals as they work their way through the questions and then in shared or collective discussions. 6DoD, JP 3-0, Joint Operations, Washington, DC: Joint Chiefs of Staff, Aug. 11, 2011. SOCoE also works closely with the Special Operations Recruiting Battalion, or SORB, which is responsible for recruiting Soldiers from within the Army for the CA, PSYOP and SF regiments. 19Department of the Army, ADRP 5-0, The Operations Process, Washington, DC: Army Publishing Directorate, May 2012. Here, it becomes important to include MoEs within the planning process to help facilitate success.4, A military-planning process wherein a planner must consider causation and correlation, and then attempt to predict effects on the operational environment, is similar to the scientific method in that they both attempt to establish a relationship between inputs and outputs. The Army's inspection policy and doctrine exist An input is simply what goes into the action taken (what are we doing); the output is the direct result of our input. 7Gardner, David W. MAJ, “Clarifying Relationships between Objectives, Effects and Endstates with Illustrations and Lessons from the Vietnam War,” master’s thesis, Joint Forces Staff College, Norfolk, VA, 2007, abstract. Through the MC Army Functional Concept (AFC), the U.S. Army connects organizational leadership theory to the modern Army Operational Concept (AOC). Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel, Facilities and Policy (DOTMLPF-P) analysis is the first step in the Functional Solutions Analysis (FSA) It determines/recommends if a non-material approach or a materiel approach is required to fill a capability gap identified in the Functional Needs Analysis (FNA). important for Army leaders to maximize mentorship, counseling, and tools such as the 360 assessment to honestly asses, and enhance Soldier development. While simple to understand in theory, creating and choosing appropriate MoEs and their supporting indicators can be an extremely complicated task in practice. This Oklahoma-based organization is part of the U.S. Army Joint Munitions Command (JMC), which is the largest subordinate command under the U.S. Army Materiel Command. 3Morrissey, Michael T. MAJ, “Endstate: Relevant in Stability Operations?” master’s thesis, U.S. Army Command and General Staff College, Fort Leavenworth, KS, 2002. Applicability. Knowledge Leader Guidelines Understand and implement KM doctrine. Acquire/Distribute/Sustain/Dispose Materiel. Within the operational environment, the outcome is primarily determined by human behavior, which is gauged by MoEs.5, Joint doctrine asserts that well-planned actions create effects to achieve objectives toward attaining an endstate.6 Working through this process means nesting objectives, effects and endstates. The Army defines … In stability, responsiveness is the speed with which a desired change can be detected by a measurement tool.”, “A single indicator can inform multiple ... [MoE].”. This is the case in all types of military operations. Army transformation and modularity An example of the failure of doctrine-based organizational design is the American automotive industry of the 1970s, which persisted in adhering to an outmoded doctrine despite massive loss of market share to foreign manufacturers who had developed radically different doctrines based … To determine this, we use the outcome, which is the change because of the output. Example of the relationship between the endstate, conditions, MoE and indicators. ARMY FORCE MANAGEMENT MODEL. SOCoE is a direct reporting unit to the U.S. Army Special Operations Command, or USASOC, and has a close working relationship with U.S. Army Training and Doctrine Command, or TRADOC, as a training center. Select only MoEs that measure the degree to which the desired outcome is achieved; Include MoEs from different causal chains; Use the same MoEs to measure more than one condition when appropriate; Avoid more reporting requirements for subordinates; Structure MoEs so that they have measurable, collectable and relevant indicators; Write MoEs as statements, not questions; and, “In many cases, indicators that directly assess a given stability task are not available. The Defense Competency Assessment Tool (DCAT) is a Department of Defense (DoD) software program used to assess Civilian employees’ competency gaps and proficiency levels in the technical competencies within their occupational series. TRADOC Pam 71-20-3 builds upon TRADOC Regulation 71-20 by providing guidance for the development, formatting, and staffing of Army Concept Framework documents. “Measure what is measurable, and make measurable what is not so.” –Galileo Galilei. ). Army Organization for Diversity, 2003-2010. To fully reach any goal, the tactical level must be fully nested, which will require using MoEs to understand effects at the lowest levels because desired effects are nothing more than desired results from actions taken to achieve objectives.15 Unfortunately, doctrinal guidance on the subject is confusing and inconsistent, making it more difficult for tactical leaders attempting to make sense of it. Section 4315 of Title 5, United States Code and Office of Personnel Management (OPM) implementing instructions require that personnel evaluations for SES and SL/ST professionals be based on both individual and organizational performance. Given the central function of MoEs in evaluating mission success, and the difficulty of conducting successful stability operations, doctrinal guidance on this topic should be as clear, useful and straightforward as possible. This is accomplished through the Annual Organizational Assessment. Building on concepts described in joint doctrine, Army doctrine also requires commanders to envision an endstate to their operations that consist of a set of future conditions describing successful completion of their mission. Joint and Army doctrine define and use indicators in different ways, and Army doctrine’s guidance is fragmented throughout several manuals. Leaders need to have a clear understanding of this process to succeed in the COE. Our solution. This can be an extremely complex task when each problem is distinctive unto itself, yet together shape the operational environment and can make it difficult to predict effects from individual actions.2. OPM further requires each Agency to describe, at the end of the performance rating period, how it assessed organizational performance and how it communicated that performance to rating and reviewing officials and members of Performance Review Boards to inform individual performance decisions. The effects of tactical tasks are often physical in nature, but as JP 5-0 states, can also reflect the impact on specific functions and systems.10 Tactical objectives are usually associated with a specific target; however, according to doctrine, this action will result in some effect. This manual reaffirmed the importance of effective training management. AirLand Battle doctrine of the 1980s to the late 1990s focused on an echeloned threat and a linear battlefield. this assessment, the senior leader can ensure the staff understands and can act on those requirements. This section states that when selecting and writing MoEs, Soldiers should: These guidelines are useful to tactical leaders and meant to apply to all types of operations. JP 5-0 states that “[c]ommanders who are skilled in the use of operational art provide the vision that links tactical actions to strategic objectives.”11 To ensure objectives are met is to assess effects, which can only be accomplished with MoEs; otherwise, we run the risk of only assessing input. Use of a tool will identify common concerns shared by stakeholders as The procedures outlined in this pamphlet apply to all Army organizations generating Army learning products used by the Active Army (AA), U.S. Army National Guard (ARNG), U.S. Army Reserve (USAR), and Department of the Army (DA) Civilians. ... accomplish the mission and improve the organization. Organizational Processes - Organizational Processes questions focus on the primary activities that an organization performs to safely and successfully execute its mission. Chapter 7 of Army Tactics, Techniques and Procedures (ATTP) publication 5-0.1, Commander and Staff Officer Guide, contains some of the clearest and most straightforward doctrine on the subject. The Army Resilience Directorate provides effective suicide, substance abuse, sexual harassment and assault prevention and education at all levels of command, and encourages commanders to support prevention activities. REQUISITIONS. JP 5-0 states that assessment occurs at all levels and MoEs are created to support strategic and operational mission accomplishment.9 At the tactical level, missions, objectives and tasks are to be assessed, while effects are measured above the tactical level. However, deterrence theory hinges on projecting a credible capability that makes the use of nuclear weapons ineffective. Similar negative leadership techniques can occur in the business world, where the constant pressure to produce more, faster, at reduced cost, often drives bosses to exert excessive and negative pressure on their subordinates to work harder, with negative and often unpredictable consequences for both individuals and organizations. Understanding doctrine’s approach to developing indicators is critical to the success of assessment efforts. It is therefore suspended until further notice. Guidance on characteristics of MoEs compared across selected stability-related joint and Army doctrinal publications. It is aimed toward a given purpose – the purpose being the why.”, From objectives, the endstate is the set of required conditions that defines achievement of these objectives.

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